Terms of service

Ruiha Studios Terms of Service

Last updated: June 2026

Welcome to Ruiha Studios. By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service, together with our Privacy Policy, Shipping Policy, and Returns Policy.

If you do not agree to these Terms, please do not use our website or services.

Product Information

We strive to ensure all product descriptions, images, colours, and details are displayed as accurately as possible. However, colours may vary depending on your device, screen settings, and lighting conditions.

Many Ruiha Studios products feature woven detailing and are crafted using high-quality vegan leather materials. Due to the nature of the manufacturing process, slight variations in colour, texture, weave pattern, stitching, hardware finish, and overall appearance may occur.

These variations are not considered defects and form part of the unique character of each product.

Product Care

Our handbags are designed for everyday use. To maintain the shape and integrity of the woven structure and straps, we recommend carrying no more than 5kg of weight.

Damage resulting from excessive weight, misuse, improper care, accidental damage, or normal wear and tear is not considered a manufacturing fault.

Pricing

All prices displayed on our website are listed in New Zealand Dollars (NZD).

Prices may change without notice. The price payable for your order will be the price displayed at the time your order is placed.

Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order where necessary, including in cases of pricing errors, stock discrepancies, suspected fraud, or circumstances beyond our control.

Once an order has been confirmed, we may be unable to make changes or cancellations.

Shipping

Ruiha Studios currently ships within New Zealand only.

Delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by courier services, weather events, public holidays, or circumstances beyond our reasonable control.

Intellectual Property

All content on this website, including logos, branding, product names, designs, images, graphics, photographs, videos, written content, and website design, remains the property of Ruiha Studios and is protected by applicable intellectual property laws.

No content may be reproduced, copied, distributed, modified, or used without our prior written permission.

Reviews and Feedback

By submitting reviews, testimonials, photographs, social media content, or feedback to Ruiha Studios, you grant us permission to use, reproduce, publish, and share that content for marketing and promotional purposes unless otherwise agreed in writing.

Limitation of Liability

To the maximum extent permitted by New Zealand law, Ruiha Studios will not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Nothing in these Terms limits or excludes any rights available under the Consumer Guarantees Act 1993, Fair Trading Act 1986, or any other applicable New Zealand legislation.

Governing Law

These Terms are governed by the laws of New Zealand. Any disputes arising from the use of our website, products, or services will be subject to the jurisdiction of the New Zealand courts.

Changes to These Terms

We may update these Terms from time to time. Any changes will take effect upon publication on this website.

Contact

Ruiha Studios

52 St James Street
Richmond Heights
Taupō 3330
New Zealand

Email: breewaiariki27@gmail.com